FAQs

  • Do custom orders take longer? Yes, custom orders generally take longer.  Depending on the complexity of the design, it can take 3-7 days to complete.
  • Can I pick up my order instead of having it shipped? Yes, select pickup at checkout and your pickup time will be scheduled. Pickup is in Forney, Texas. Be sure to enter a valid phone number or email address to ensure we are able to communicate your pickup time.
  • Can my order be delivered? Unfortunately, delivery isn’t an option at this time. If you’d like to place a rush order, please call, text, or email us. A fee may be applied.
  • Can I submit pictures to be added to my custom order? Yes, you are required to submit at least one image for reference on every custom order. If you need to submit more than 3 images on a single item, email them to offbeatdelights@gmail.com. Please list your order number in the subject line.
  • I need to change my order! What should I do? You are able to modify your order within 24 hours of submitting it online. Call/text us @ 469-708-6323 immediately to discuss changes and receive an updated order number.
  • What if I want to add customizations to an OBD design? Is that possible? Sure! (1) Select custom crew shirt (2) Enter the name of the design you want modified in the details text box or upload a picture of the design. Don’t forget to enter the details for the modifications!
  • Can I place an order on Sunday even though you're closed? Yes!  All online shopping is available 24/7.  If you contact us on Sunday, you will receive a response Monday morning during regular business hours.  All orders placed will be fulfilled according to the product processing times during normal business hours.
  • Do you have pre-made designs in youth sizes? The youth design collection will be available on 5/19/23.  You can currently submit custom orders for all youth size shirts.